The team Boutique Latina Moda Colombiana want your complete satisfaction. Highly confident in the quality of our products but if you are dissatisfied or have any questions or comments regarding our products, please feel free to contact us immediately.
A representative from our customer service personnel will take care of your problem immediately.
To ensure the best assistance you must first know: Boutique Latina Moda Colombiana does not accept returns on panties, thongs, bodies and strips.
All product return or exchange must be new, not having been used, and contain all accessories.
The deadline for returning the goods is 7 days after receiving it, we will give you a credit for the value of the product or exchange the item.
No cash refunds or credits to credit cards, only if the product has manufacturing defect or has been sent the wrong product or the product is out of stock.
The shipping and handling charges are not refundable. Special items “on sale” are not changed or refunds are accepted.
If you receive a damaged or incorrect product, you must contact us within 2 days of the receipt of your order and we will gladly exchange.
Items that have not been treated according to the care instructions not be received in repayment under any circumstances.
Our company reserves the right to review the returned items, and determine whether the product has been treated according to the specified instructions carefully, and if the return conditions apply. To change in our stores presenter must purchase invoice.